Buying Credit Top-Ups
How to purchase additional credits when you're running low, and how payment works.
How to Buy a Top-Up Pack
Go to Credits
Click Credits under the Marketing section in your dashboard sidebar.
Pick a pack
Choose a credit pack — each shows the number of credits and the price.
Complete checkout
You'll be taken through Razorpay's secure checkout. Card, UPI, and net banking are all supported.
Credits appear immediately
Once payment is confirmed, the credits are added to your top-up balance right away, and a GST-compliant invoice is generated automatically.
Top-Up Credits vs. Monthly Allowance
Top-up credits are tracked as a separate balance from your monthly allowance and shown separately on the Credits page. The key difference: your monthly allowance resets (and any unused portion expires) every billing cycle, while top-up credits never expire and simply carry forward until you spend them.
What Happens on Downgrade
If your plan drops below Pro, your entire credit balance (allowance and top-up alike) is frozen, not lost — you can't spend it while below Pro, but nothing is forfeited. Upgrading back to Pro or above immediately unfreezes it.
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