Setting QR Code Expiry
How to make a QR code automatically stop working after a specific date or after a certain number of scans.
What is QR Code Expiry?
QR code expiry allows you to automatically deactivate a QR code after a set condition is met — either a date/time or a number of scans. When an expired QR code is scanned, the visitor sees an expiry page rather than being redirected.
Expiry is useful for:
- Time-limited offers — 'Scan before 31st December for 20% off'
- Event QR codes — automatically deactivate after the event ends
- Limited-availability promotions — 'First 100 customers only'
- Preview access — give early access to a link for a limited period
Setting a Date-Based Expiry
Set the expiry time a few hours after your actual event or offer end time to account for time zone differences and last-minute scans.
Open the QR editor
Go to QR Codes, find your QR code, and click Edit.
Go to Settings tab
Click the Settings tab inside the QR editor.
Enable expiry
Toggle on the Expiry option.
Set expiry type to Date
Select Date & Time as the expiry type.
Choose the date and time
Use the date-time picker to select the exact date and time (in IST) when this QR code should stop working.
Save
Click Save Changes. The QR code will automatically deactivate at the specified time.
Setting a Scan-Count Expiry
Scan count uses total scans, not unique scans. If the same person scans the code multiple times, each scan counts toward the limit.
Open the QR editor
Go to QR Codes, find your QR code, and click Edit.
Go to Settings tab
Click the Settings tab.
Enable expiry
Toggle on the Expiry option.
Set expiry type to Scan Count
Select Scan Count as the expiry type.
Enter the scan limit
Enter the maximum number of scans allowed (e.g. 500 for a 'first 500 customers' promotion).
Save
Click Save Changes.
Redirect After Scan Limit (Basic+ Plan)
The Scan-Limit Redirect rule is different from expiry. Instead of showing an expired page, it redirects scans above the limit to a different URL — for example, a 'sold out' page or a waitlist signup form. This is available on the Basic plan and above.
See the Redirect Rules section of this Help Centre for a full guide.
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